SMS Privacy Policy
Genesis Health at Home LLC respects your privacy and is committed to protecting your personal information.
We may collect your name, phone number, email address, and other information you voluntarily provide when you contact us, request services, submit a referral, or communicate with us.
We use this information to:
- Coordinate patient care and home health services.
- Respond to inquiries and referrals.
- Schedule appointments and provide service updates.
- Send informational text messages regarding your care or requested services.
- Comply with applicable legal and regulatory requirements.
SMS Consent
If you choose to receive text messages from Genesis Health at Home LLC, you may receive conversational or informational messages regarding appointments, patient care coordination, referrals, scheduling, account-related updates, and customer service.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP at any time to opt out of receiving text messages.
- Reply HELP for assistance or contact our office directly.
SMS Privacy
No mobile opt-in information or text message consent will be shared with third parties or affiliates.
Genesis Health at Home LLC does not sell, rent, trade, or otherwise share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
We may share information only with service providers who assist us in operating our business (such as secure communications or technology providers) and only as necessary to provide our services. These providers are contractually required to protect your information and may not use it for their own marketing purposes.
Genesis Health at Home LLC maintains administrative, technical, and physical safeguards designed to protect your personal information in accordance with applicable federal and state laws, including HIPAA where applicable.